Privacy Policy

1. Introduction

Acxilabs Pvt Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acxilabs.com or use any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in the following ways:

Personal Data You Provide

When you fill out our contact form, we collect your name, email address, and any message content you voluntarily submit. We use this solely to respond to your enquiry.

Automatically Collected Data

When you visit our website, our servers may log standard technical data such as your IP address, browser type, referring URL, and pages visited. This data is used in aggregate to improve site performance and is not linked to personally identifiable information.

3. How We Use Your Information

• To respond to your enquiries and provide customer support.
• To improve and personalise your experience on our site.
• To send transactional communications related to services you have requested.
• To comply with applicable laws and protect our legal rights.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Email Communications

When you contact us through our contact form, the information you provide is transmitted via email using Resend, our email delivery provider. Resend processes data in accordance with their own privacy policy. We retain contact enquiries for a reasonable period for follow-up purposes.

5. Cookies

Our website may use minimal, strictly necessary cookies (for example, to remember your dark/light theme preference). We do not use advertising or tracking cookies. You can control cookie behaviour through your browser settings.

6. Third-Party Services

We may use third-party services to operate our website and deliver our products (e.g., hosting providers, email delivery). These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf. Our website may contain links to external sites; we are not responsible for their privacy practices.

7. Data Retention

We retain personal data only as long as necessary for the purpose it was collected or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Object to or restrict our processing of your data.

To exercise any of these rights, please contact us at privacy@acxilabs.com.

9. Security

We implement industry-standard technical and organisational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: